Terms of Service

This website is operated by JN Online Ventures, located at Brede Hilledijk 430a, 3072NK Rotterdam, the Netherlands, registration number 97615684, operating under the brand name Shinpact.

The responsible representatives are Jeremy Vos and Niels Barendregt.

Throughout this website, the terms “we,” “us,” and “our” refer to JN Online Ventures.

JN Online Ventures offers this website, including all information, tools, products, and services available through it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms.

If you do not agree to all the terms and conditions, you may not access the website or use our services.

Any new features or tools added to our store will also be subject to these Terms.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes, to the extent permitted by applicable law.

Our online store is powered by WooCommerce, an e-commerce platform that enables us to sell our products and services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given consent for your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our Service, including copyright laws.

You must not transmit viruses, worms, or any code of a destructive nature.

A breach or violation of these Terms may result in the termination of your access to our services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time, subject to applicable law.

You understand that content you submit, excluding payment card information, may be transferred across various networks and adapted to the technical requirements of connecting networks or devices.

Payment card information is encrypted during transmission through our payment processing providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service, access to our Service, or any contact through which the Service is provided without our express written permission.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information available on our website is accurate, complete, and up to date.

However, we do not guarantee that all information will always be free from errors or omissions.

The materials on this website are provided for general informational purposes and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or current sources.

This website may contain historical information that is provided for reference purposes only.

We reserve the right to modify website content at any time and are not obligated to update all information unless required by applicable law.


SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any part of our Service at any time, subject to applicable law.

Prices displayed on our website exclude applicable taxes unless otherwise stated.

Any applicable sales tax will be calculated and displayed during checkout.

Customers will not be required to pay additional import duties or customs fees upon delivery where these charges are covered by our shipping arrangements.

Import formalities and related obligations are handled by our designated shipping partners.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website.

These products may have limited quantities and are subject to return or exchange only in accordance with our Return & Refund Policy and applicable law.

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately represent every product color.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction, subject to applicable law.

We may limit the quantities of products available for purchase.

Product descriptions and prices may be changed at any time without prior notice.

We reserve the right to discontinue any product at any time.

Any offer for a product or service made on this website is void where prohibited by law.

We do not guarantee that every product will meet your individual expectations. Nothing in these Terms limits any warranties or consumer rights that cannot legally be excluded.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us, subject to applicable law.

We may limit or cancel quantities purchased per person, household, or order.

These restrictions may apply to orders placed under the same customer account, payment card, billing address, or shipping address.

If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.

We reserve the right to limit or prohibit orders that appear to have been placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You also agree to promptly update your information, including your email address and payment details, so that we can complete transactions and contact you when necessary.

For additional information, please review our Return & Refund Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no direct control.

You acknowledge and agree that these tools are provided “as is” and “as available,” without warranties or endorsements, to the extent permitted by law.

Your use of optional third-party tools is at your own discretion and risk.

You should ensure that you understand and agree to the terms provided by the relevant third-party service providers.

We may introduce additional services, tools, or features in the future. Such additions will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our website may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with Shinpact.

We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites.

We are not liable for losses or damages arising from transactions conducted directly with third-party websites, except where liability cannot legally be excluded.

Please review the policies and practices of third-party providers before engaging in transactions with them.

Complaints or questions regarding third-party products or services should be directed to the relevant provider.


SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit creative ideas, suggestions, proposals, reviews, or other materials to us, whether online, by email, or through other channels, you grant us permission to use, reproduce, edit, publish, translate, and distribute those submissions in connection with our business, subject to applicable law.

Unless otherwise agreed, we are not obligated to:

  1. Maintain unsolicited submissions in confidence.

  2. Provide compensation for submitted materials.

  3. Respond to every submission.

We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise inappropriate, or that violates intellectual property rights or these Terms.

You agree that your submissions will not violate the rights of any third party, including copyrights, trademarks, privacy rights, or other personal or proprietary rights.

Your submissions must not contain unlawful, abusive, misleading, or malicious material.

You may not use a false email address, impersonate another person, or misrepresent the origin of your submissions.

You are responsible for the accuracy and legality of the content you submit.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our online store is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and protect your personal information.


SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, or product availability.

We reserve the right to correct errors, update information, or cancel orders when information is inaccurate, including after an order has been submitted, subject to applicable law.

If an order is canceled after payment has been collected, we will issue an appropriate refund.

We are not obligated to update or clarify all information on our website except where required by law.


SECTION 12 – PROHIBITED USES

In addition to other restrictions described in these Terms, you are prohibited from using our website or its content:

(a) For any unlawful purpose.

(b) To encourage others to participate in unlawful activities.

(c) To violate applicable international, federal, state, or local laws and regulations.

(d) To infringe upon our intellectual property rights or those of others.

(e) To harass, abuse, insult, harm, defame, intimidate, or discriminate against others.

(f) To submit false or misleading information.

(g) To upload or transmit viruses or other malicious code.

(h) To collect or track the personal information of others without authorization.

(i) To engage in spam, phishing, impersonation, scraping, or other unauthorized data collection.

(j) For any obscene or unlawful purpose.

(k) To interfere with or circumvent the security features of our website, related websites, or the internet.

We reserve the right to terminate your access to our Service if you violate these restrictions.


SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained through the use of our Service will always be accurate or reliable.

We may temporarily suspend or discontinue parts of our Service without prior notice, subject to applicable law.

Except as expressly stated or required by law, our Service and products are provided “as is” and “as available.”

To the maximum extent permitted by applicable law, we disclaim warranties that may otherwise be excluded, including implied warranties of merchantability and fitness for a particular purpose.

To the maximum extent permitted by law, JN Online Ventures, its representatives, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our Service or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, including applicable rights relating to defective products, personal injury, or consumer protection.

Some states or jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited only to the extent permitted by applicable law.


SECTION 14 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will remain enforceable to the maximum extent permitted by law.

The unenforceable portion will be considered separate from these Terms.

Such a determination will not affect the validity or enforceability of the remaining provisions.


SECTION 15 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date will survive termination of these Terms.

These Terms remain effective unless terminated by you or us.

You may terminate your use of our Service at any time by notifying us that you no longer wish to use our services or by discontinuing use of our website.

If you fail to comply with any provision of these Terms, we may terminate or restrict your access to our Service, subject to applicable law.

You remain responsible for any outstanding amounts legally owed up to the date of termination.


SECTION 16 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules posted on our website, constitute the entire agreement between you and us regarding your use of our Service.

They supersede previous agreements, communications, and proposals relating to the same subject matter, whether written or oral, to the extent permitted by law.


SECTION 17 – GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the laws of the Netherlands, subject to applicable European Union law.

Nothing in these Terms limits or excludes any mandatory consumer protection rights that may apply under the laws of the customer’s state or country of residence, including applicable laws of the United States.


SECTION 18 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website.

It is your responsibility to review this page periodically.

Your continued use of our website or Service after changes are posted constitutes acceptance of those changes to the extent permitted by applicable law.


SECTION 19 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

Shinpact

Operated by: JN Online Ventures

Email: info@shinpact.com


SECTION 20 – RETURNS AND CANCELLATIONS

We offer customers a 30-day return period from the date their order is delivered.

Customers may request a return without providing a reason.

Products may be inspected and tried on to the extent reasonably necessary to determine their nature, characteristics, and fit.

Customers may be responsible for any reduction in product value caused by excessive handling or use.

To request a return, please contact us at info@shinpact.com.

Return shipping costs are the responsibility of the customer unless otherwise required by applicable law or agreed by Shinpact.

For complete instructions, please review our Return & Refund Policy.


SECTION 21 – COMPLAINTS, WARRANTIES, AND DELIVERY

We aim to ensure that all products are delivered in good condition and match their descriptions.

The risk of loss or damage during the initial shipment remains with us until the products are delivered to the customer, subject to applicable law.

If a product arrives damaged, defective, or does not match its description, please contact us at info@shinpact.com.

We will review your complaint and offer an appropriate resolution in accordance with applicable consumer protection laws.

We aim to resolve complaints as quickly as possible, within a maximum of 30 days.

Any warranties provided with our products are subject to the terms stated at the time of purchase and any mandatory rights under applicable law.


SECTION 22 – REFUNDS

Refunds will be processed within 14 days of a valid return request, subject to the applicable return conditions.

We reserve the right to delay a refund until we have received the returned products or proof of their shipment, where permitted by law.

Refunds will be issued to the original payment method unless otherwise agreed.

For additional information, please review our Return & Refund Policy.


SECTION 23 – DISPUTE RESOLUTION AND RETURN REQUESTS

If you have a complaint or dispute regarding a purchase, we encourage you to contact our customer support team first.

We will make reasonable efforts to resolve disputes fairly and efficiently.

Nothing in these Terms prevents customers from exercising their rights under applicable consumer protection laws.

Return Request Information

To request a return, please contact us with the following details:

  • Full name

  • Order number

  • Order date

  • Delivery date

  • Product(s) you wish to return

  • Email address associated with your order

Contact Details

Shinpact (Brand Name)

Operated by: JN Online Ventures

Address: Brede Hilledijk 430a, 3072NK Rotterdam, the Netherlands

Company Registration Number: 97615684

Email: info@shinpact.com